ROLLOUT STRATEGY

Complete online enrollment form via www.ipc-ivr.com
    • This form will ensure the following documents are completed:
      • Cost and Expense Disclosure
      • Authorization to Act upon a Customer´s Behalf
      • Automatic Payment Authorization Form
    • If you cannot complete the online form, please contact our office at 877-977-8250 for alternative methods.
Dialing Innovations will mail each store an ATA device (VoIP control module used to make calls over the internet).
If the primary store phone number is still under contract, Dialing Innovations will have the primary number forwarded to the IVR system until that line is out of contract.
The ATA device will be used for the store to make and receive calls from customers who select the speak with the store option.
Once the primary store phone number is out of contract, we can discontinue forwarding the number and port the number to our carrier.
Once the port process is complete, the store will no longer need to pay for phone service. All phone and IVR services will be provided by Dialing Innovations for $10 per month.